COA & Product Documentation Policy.

Purpose

This Policy explains how VCP Australia records, displays and supplies batch-level documentation, including Certificates of Analysis (COAs). It is intended to set clear expectations for customers and to ensure that documentation displayed on the website is described accurately.

Two-level documentation system

VCP Australia uses a deliberate two-level system to distinguish what is recorded internally from what is supplied to customers as supporting evidence:

1. Batch register entry. A structured internal record of a batch (batch number, date of testing, purity result, testing method, supplier and country of origin). The presence of a register entry indicates that VCP Australia holds those particulars; it is not, on its own, independent verification.
2. Certificate of Analysis (COA) document. The underlying laboratory report describing the analytical tests performed on a specific batch. A COA is available as a downloadable PDF only when the genuine document has been provided and attached to the product page.

Documentation status labels

• Documentation coming soon — no register entry or supporting document is currently available for the product.
• Batch information recorded — register data is present; the supporting COA PDF has not yet been uploaded.
• COA uploaded — a Certificate of Analysis PDF is available for download.
• Under review — the documentation is being reviewed internally and may be updated.
• Superseded — the documentation has been replaced by a more recent entry; superseded records may remain visible for audit.

Wording principles

VCP Australia does not describe a product as "independently tested", "verified purity", "certified purity" or similar without the supporting laboratory document being present and identifiable. Where the relevant document is not yet available, the page will use the more conservative phrasing "purity result recorded for this batch" or "batch information recorded".

A purity figure on a COA does not, on its own, establish identity, sterility, endotoxin levels, microbial burden, stability, safety, suitability or regulatory approval. See the Research Disclaimer.

Requesting documentation

Customers can request a Certificate of Analysis or further batch information at any time by emailing support@vcpaustralia.com.au. We will respond with whatever documentation is currently available, and indicate where information is pending.

Updates

Documentation may be added, updated or superseded over time as additional supporting material becomes available. The current state of documentation for each product is reflected on the relevant product page and on the COAs page.